Spa Etiguette

 

Spa Hours:  by appointment only
Tuesday: 10am - 8pm

Wednesday: 10pm - 8pm

Thursday: 10am – 8pm

Friday: 10am – 8pm

Saturday: 9am – 2pm

 

Arrival
We recommend you arrive 10 minutes prior to your scheduled appointment to allow yourself time to change and get comfortable. Slip on a robe or enjoy complimentary refreshments in our spa lounge.

 

Appointment Policy

Please help us by being on time for your appointment. Our scheduling is designed to permit the maximum time needed. For your convenience, we recommend that our guests schedule their next appointments prior to leaving the spa. 
 

 

Scheduling & Missed Appointments
The Cottage Retreat Day Spa has a 24-hour cancellation policy. We require a credit card  number to reserve three or more treatments and all spa packages and parties. We will require a 50% deposit on all of these.

 

Payment

We accept Cash, Gift Cards, American Express, Visa, MasterCard, and Discover.

 

Gratuity

Leaving gratuities are at the discretion of our guests and are greatly appreciated. Tips cannot be added to credit cards. 

 

Cellular Phones
In order to preserve our tranquil, relaxing atmosphere for you and our other guests, we kindly ask that you turn off your cell phones while at The Cottage Reatreat Spa.

 

The Cottage Retreat at Home/Products/Gifts
Following the skin care recommendations of your  specialist at home will prolong the benefits of your spa treatments. Find the latest in skin care and body products.

 

The Cottage Retreat Series Programs
To stay on schedule with your commitment to skin care/massage  we offer significant savings when booking a series of treatments.

 

Gift Certificates/Cards
Give the gift of relaxation, revitalization and renewal to a friend with a Cottage Retreat Day Spa Gift Certificate, available in any denomination.

 

Return Policy
If you are not fully satisfied with a product you have 7 business day to return the product for a refund.

 

Service Guarantee

We take pride in all of the service we provide; that's why we guarantee all of the work we do. If for any reason you are unsatisfied with your service, please call us within seven days of your last appointment and we will be happy to help you. 

 

 

Not sure what service or treatment you need? New to the spa experience? Please call () and allow us to assist you.